BM
Bash M
1 reviews | Active since Jun 2020
06 Sept 2020, 09:08
Pathetic service from TFG insurance
Last year on the 18/10/2019 i logged a claim for a phone till today nothing has been done whilst continue paying for this ******* insurance. I spoke to Nompumelelo kutlwano Mathlogonolo who sent me from pilar to post, requiring my phone login details of which i felt thats irrelevant to the claim but i gave them anyway. Its a year now without a phone, and if this matter doesn't get addressed i will take drastic action.
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TFG's replyOfficial
17 Sept 2020, 16:11Dear Bash Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 16:11
Official
Dear Bash Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team