Pathetic service at TFG store Foschini Blue Route Mall.

I bought a phone and within 5 months it was not working and i took it back for repairs and 5 weeks later it was returned without being fixed and i was informed by the store salesman that the battery was physically defective which means i personally damaged the battery although it was taken by the store for repairs and no one bothered to phone me and when i went to check after 5 weeks that is the response i received.