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Bash M

1 reviews | Active since Jun 2020

07 Mar 2021, 13:07

Pathetic service

Since 2019 18th October till date after logging an insurance claim with TFG i have not received any phone whilst continuing paying for their useless insurance. They had the phone for almost two years, instead they've sent me from pillar to post without assisting. I wrote to their f... complaints division who never even bothered to respond. Ive never dealt with such a ****y company as Foschini

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Replies (1)
TFG
TFG's reply08 Mar 2021, 08:34
Official
Dear Bash 
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 

This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be sent to you via sms shortly.    
 
Kind Regards 
TFG Customer Support Team