Pathetic service

Your whatsapp portal to apply for credit is not user friendly. I have had to apply twice for one application cause it doesn’t even give you a chance to finish uploading your documents, without it restarting the entire application. Now I’ve been declined because I have a duplicate application on the system and I must 30 days before I can apply again. Your customer service agents are also ill informed because I had to speak to three people to be informed about this application and what happened. You deserve every single one star you get.