GD
Gcinashe D

1 reviews | Active since Apr 2015

20 Jun 2018, 16:35

Pathetic service

Ruth from the call centre should not be working with customers. She has the most appualing attitude and no customer service s****s at all.

Your company should not employ based on cv credentials but agents who are able to deal with people.

0
Replies (2)
TFG
TFG's reply20 Jun 2018, 16:42
Official

Good day Gcinashe

We’re so sorry to hear you had a bad experience! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Customer Support Team

GD
Gcinashe D's update20 Jun 2018, 17:17
Reviewer Update
I will be waiting on a call by 9am tomorrow morning!!!!