EM
Eusebia M

1 reviews | Active since Jul 2015

05 Feb 2018, 11:54

Pathetic service

I am owing the account I made arrangements no one was willing to help me wen I made arrangements i complained again on Friday I was contacted by forschini group they still persisting that I should pay for lawyers which I did not hire I'm only Gona pay what I used on !y account and I repeat again if I find that u blacklisted me I'm Gona sue u I know my rights as a consumer I dnt ask for this account u send a letter inviting me and u kept increasing my credit limit without my concern so if my name is on credit bureau there will be hell u dealing with wrong customer this is the worst customer service and this girl was even speaking over me u need soft s****s wen I advice her I will take it up with consumer act she like no problem she dsnt have emphatise she even has a nerve of telling me I should contact the lawyers did I sign a contract with the lawyers they don't know customer service pathetic service at forschini I'm not letting this go if it takes me to post every day I will do it I cannot be paying for a debt that is not decreasing I won't

0
Replies (1)
TFG
TFG's reply06 Feb 2018, 11:21
Official

Good day KARABO2

Thank you for your comment.

The information has been brought to our attention and will be escalated to the Recoveries department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team