SS
Shriya S
1 reviews | Active since Jun 2019
31 Jul 2020, 14:01
Pathetic online service
Pathetic online service. Ordered online, been trying to cancel the items, been 2 months and I’m still waiting for a credit on my account. I’m accruing interest and been calling and going into store for months, they always say they’ll refund but never pick the items up from store. I’m in a different province hence cannot manually return them.
Pathetic!!!
Order number: p***
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TFG's replyOfficial
18 Sept 2020, 11:21Dear Shriya Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply18 Sept 2020, 11:21
Official
Dear Shriya Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team