IS
Inshaaf S

1 reviews | Active since Apr 2017

26 Apr 2017, 17:50

Pathetic Delivery Service TWICE

<p>I did some online shopping and opted for overnight express and yet I'm still without a parcel. When phoning all they can say is I'm sorry and I can give you a voucher. Not realising they create an expectation and it's not met! This is also the SECOND time I am encountering this with them. </p>

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Replies (1)
TFG
TFG's reply28 Apr 2017, 10:24
Official

Good day Isolomons,

Please accept our sincere apologies for any inconvenience and frustration caused.

We have escalated your comment to the E-commerce Department and a senior will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team