Pathetic customer service, worst evert!!!!!

I have never ever reviewed such bad service from a call center or any other company as I did from the TFG GROUP, Pulane moloi, rehama Parker and Carlyn Joy Samodien are by the the worst people to deal with, no response to any of my emails whatsoever , the least that can do is reply but it is as if being a customer is of no importance to them, perhaps they do not need their jobs after all. Since December 2018 I have been trying to resolve a query and till date nothing,not even their calls center us able to assist me, why there is a call center they only know.... is this how TFG RUNS THEIR BUSINESS??????!!!