Pathetic Customer Service Arrogant Manager Hi TFG cell

I want to bring it under everyone’s attention of the arrogant store manager with his pathetic customer service and to accuse me of physically abusing a volcano headphone purchased in December ‘17 grom their store. I completely lost my temper after i drove to somerset all the way to exchange it, since it snapped exactly why it’s extended and I’v Never had to extend it because I don’t have such a big head like him....,as a loyal TFG account as well as cash customer he came across extremely arrogant saying he doesn’t care who I report him to. Even gave his name and surname and refused to assist because according to him the regional manager is off over weekends and can’t be disturbed!! In my life I have never heard of such things. And you purchase items from a store what **** of sending it for assessment is this???? Insisted I come back again from Herm**** he doesn’t care. I lost my temper and even swore at him out of frustration. Having said that no one belittles me especially not with an arrogant approach like his. He even said he doesn’t even care whether i’M also a TFG account holder............ ****en pathetic excuse in a managers position???!!! I will inform all my friends and family and expose him....