Pathetic and *********** service

I placed an order on 05 March 2023 and only received my order today. I have never waited so long for an order, there was no communication from your end and I had to call around trying to find out what the issue was. I finally received my order today only to find that there was a missing item and no one can find it. Now I am required to go to a store and get the item myself as there is no online stock and 1 of my items is the wrong style. Your new website is pathetic, slow, not user friendly at all and keeps on crashing. You removed the option to check for store stock which was convenient for a customer to check where we are able to get the specific item and the size. Your customer service is not good at all. I am awaiting feedback as to what will happen with the missing item, however the store no longer has it for the price that I purchased the item for, I was told I will get a voucher to cover the difference for the missing item but now you only have R400 vouchers. TFG get your **** in order and act like you appreciate your customers