1 reviews | Active since Feb 2017

03 Mar 2022, 17:25

Pathetic account application

Pathetic! Customer service send sms that my application for account was approved i can go collect my card, once i got there they tell me the can not accept a drivers license as a form of identification! It must be a ID, my Handbag with my ID got ****** out of my car! Pathetic mindset

0
Replies (1)
TFG
TFG's reply04 Mar 2022, 07:19
Official
 Dear Melandrie  Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team

Best regards,