GB
Greeney B

1 reviews | Active since Jan 2015

30 Mar 2021, 11:52

Paid up letter

I have paid up my account on the 3rd February up until today ive been calling every week to get my paid up letter.why do i need to struggle to get the letter from them. 30 March call today also the lady who try to assist me took my details will find out what is happening and will give me a call back.and i need it soonest.

0
Replies (1)
TFG
TFG's reply31 Mar 2021, 07:05
Official
Dear Wasielah
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 
This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be sent to you via sms shortly.    
 
Kind Regards 
TFG Customer Support Team