PS
Permithius S
1 reviews | Active since Sept 2021
11 Sept 2021, 16:54
Paid up letter
I have been requesting paid up letter from TFG, since my account was handed over to Shapiro shaik defries whom they don't even know his offices, I was given his numbers and email address to communicate with, I tried to call send emails with no luck their number is unavailable the other one is not existing on email they just ask for id number till today
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TFG's replyOfficial
12 Sept 2021, 08:19Good day Permithius
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team
TFG's reply12 Sept 2021, 08:19
Official
Good day Permithius
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team