GA
Gadeeja A
1 reviews | Active since Jun 2017
19 May 2020, 12:32
Paid Up and Unable to update profile
Good day
I would like to state the obvious, customer services are not servicing customer at all. A full detailed email trail and they respond "Kindly specify your request / query in order for us to assist." seriously, cant Moegamat Se**** Moseley read? Furthermore, Raeesha Adendorff emails me to ask for my paid up letter, I sent it to her up until today no response from her. A simple task "update my credit profile" and your consultants are unable to perform the task. I am tired of being pushed pillar to post.
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TFG's replyOfficial
28 Aug 2020, 12:16 Dear Gadeeja Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Aug 2020, 12:16
Official
Dear Gadeeja Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team