ZD
Zanele D
1 reviews | Active since Sept 2017
07 Aug 2019, 18:49
Outstanding voucher
I am a TFG account holder and on the 19th July 2019 I received an offer to sign up to a One2one Mtn choice data and i will get a R250 TFG voucher. On the 25th of July my contract was processed and it got activated on the 30th of July. When I asked about my voucher they said that they would send me an sms with the voucher number but they haven’t.
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TFG's replyOfficial
08 Aug 2019, 08:51Good day Zanele
We can understand your disappointment and wish to advise that we have escalated your voucher request to our One2One Operations department for urgent assistance.
Your reference number for this escalation is RM193108.
Kind regards
The Customer Support Team
We can understand your disappointment and wish to advise that we have escalated your voucher request to our One2One Operations department for urgent assistance.
Your reference number for this escalation is RM193108.
Kind regards
The Customer Support Team
Best regards,
TFG's reply08 Aug 2019, 08:51
Official
Good day Zanele
We can understand your disappointment and wish to advise that we have escalated your voucher request to our One2One Operations department for urgent assistance.
Your reference number for this escalation is RM193108.
Kind regards
The Customer Support Team
We can understand your disappointment and wish to advise that we have escalated your voucher request to our One2One Operations department for urgent assistance.
Your reference number for this escalation is RM193108.
Kind regards
The Customer Support Team
Best regards,