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Buyiswa M
1 reviews | Active since Dec 2020
24 Dec 2020, 13:01
Order not received-TFG
On the 27th of November I placed an order but only received some of the items. I sent them an email, never got a response and I also tried calling- they promised to make a follow-up with the courier company and get back to me, but til today I haven't received anything. I'm so disappointed in TFG, I want to continue ordering online but I'm scared that I might not get my parcels again.
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TFG's replyOfficial
24 Dec 2020, 18:12Dear Buyiswa Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply24 Dec 2020, 18:12
Official
Dear Buyiswa Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team