CZ
Charmaine Z
1 reviews | Active since Dec 2019
23 Dec 2019, 09:19
order late
i placed an order on the 12th of december and its the 23 now...standard delivery should take 3-5 working days as the delivery FAQ stated...memailed customer service no response so wat do i do now its been with the courier since the 18th wednesday
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TFG's replyOfficial
24 Dec 2019, 09:53Dear Charmaine Van Zyl
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The feedback regarding this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The feedback regarding this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
TFG's reply24 Dec 2019, 09:53
Official
Dear Charmaine Van Zyl
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The feedback regarding this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The feedback regarding this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team