AN
Andisiwe N
1 reviews | Active since Feb 2017
15 Mar 2023, 10:31
Order cancelled after payment was made
I have been ordering from TFG for years and this always happens. I ordered Puma 3/4 tights and order was successful payment made. Yesterday I get an email that the item is out of stock and my item is cancelled. This is extremely disappointing because I needed the item hence I made the purchase.
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TFG's replyOfficial
15 Mar 2023, 11:36 Dear Andisiwe,
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply15 Mar 2023, 11:36
Official
Dear Andisiwe,
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team