Order canceled but stock was online, no explanation why, no refund. I want my pedestal.

P***

I ordered this pedestal on the 19th November before the Black Friday madness. The pedestal was and is still in stock today. I paid and received confirmation that payment was received. I was supposed to get this pedestal on the 26th Nov. I received an email that my order was canceled without a reason. I called yesterday to enquire about it, the Condultant just apologized and said he will escalate to Management and will get back to me via email. I didn't receive any feedback from him or anyone.

Why was my order canceled? The pedestal was in stock when I bought it. I do not want apologies, and a refund. I want the pedestal because I got it at a price I could afford. If you refund me, I have to pay the full amount R3999 instead of the sale amount R2999. This is shocking I have been eyeing this pedestal the whole year waiting for the Black Friday. Now this... Your customer service is shocking. I want someone to call me and sort this mess out. ***.