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shannon W

1 reviews | Active since Dec 2017

06 Dec 2017, 14:52

Opening an account

What a horrific experience! Absolutely slow, *********** staff, flawed account application process. No communication between the different teams - had to submit the SAME documents numerous times. Applying for my home loan was easier than this. Honestly, just the most frustrating experience.

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Replies (1)
TFG
TFG's reply06 Dec 2017, 14:59
Official

Good day annoyedman

Thank you for your comment.

The information has been brought to our attention and will be escalated to the New Accounts department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team