Online TFG purchase sucks waste of my time

Hi, i did a pre-order on the 27th Sep 2021, and release date of the item is today, tried following up on my delivery and logged with the online side of TFG and no feedback on when today i will be getting my product. Thats why i did a preorder on the 27th which is 3 working days from the 1st when this item is released or available, I want feedback when today i can get , or ill just go collect it at a store close to me or cancel the order if i don't get it today. If i had to go with takealot i would have gotten it today