BD
Benedict D
1 reviews | Active since Jul 2018
04 Feb 2021, 18:55
Online shopping doesn't work
I have been trying to log into the website to manage my account (see paid amounts, plan next payments and also make a yearly budget for the products I wish to buy) but the website always has "We are experiencing technical errors" when I try to login.
This is not a deal breaker to me because I have convenient access to the shops, but it's annoying that I cannot use this online service. The only time it worked properly was the time I signed up to link my card number to my account.
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Replies (1)TFG's replyOfficial
05 Feb 2021, 08:05Dear Benedict Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply05 Feb 2021, 08:05
Official
Dear Benedict Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
