TS
Thembisile S
1 reviews | Active since Mar 2021
07 Mar 2021, 14:28
Online shopping
I ordered online but the order delivered to me was incomplete, I'm missing shoes, I went to 3 Tfg stores and none of them could explain to me whats happening and this happened in January. My problem is I've already paid for the shoes I just want my refund.
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TFG's replyOfficial
08 Mar 2021, 08:36Dear Thembisile Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply08 Mar 2021, 08:36
Official
Dear Thembisile Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team