RA
Ridwan A
1 reviews | Active since Jul 2016
20 May 2020, 08:48
Online Shopping
On the 30th of April I bought a sneaker online and it showed it was available. Waiting patiently for delivery because of the lockdown and after 19 days I got a mail telling me that my order has been cancelled. What happened from available to not been available. Why after 19 days inform me that there is no stock. Worse online experience as this was for my daughter to wear on Sunday when we celebrate our Christmas. ***** and *******ion has become a norm in South Africa.
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TFG's replyOfficial
28 Aug 2020, 12:31 Dear Ridwan Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Aug 2020, 12:31
Official
Dear Ridwan Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team