NP
Nkosinathi P
1 reviews | Active since Jul 2019
24 Jul 2019, 15:15
online shop is actually a **** to rob people
wow, this store is ****. i bought something online 3 days after making payments they cancel my order talking about the product was low on stock. after a number of emails full of empty promises i was told i would receive the funds after 3 to 10. till this day nothing! can i have my money back.
Helpful (0)
Replies (3)0
Replies (3)
TFG's replyOfficial
25 Jul 2019, 08:43Good day Nkosinathi Phakathi
Thank you for making contact with us.
We can understand your frustration and confirm that we have escalated your complaint to our E-commerce department for urgent assistance.
Your reference number for this escalation is RM190601.
Kind regards
The TFG Team
Thank you for making contact with us.
We can understand your frustration and confirm that we have escalated your complaint to our E-commerce department for urgent assistance.
Your reference number for this escalation is RM190601.
Kind regards
The TFG Team
TFG's reply25 Jul 2019, 08:43
Official
Good day Nkosinathi Phakathi
Thank you for making contact with us.
We can understand your frustration and confirm that we have escalated your complaint to our E-commerce department for urgent assistance.
Your reference number for this escalation is RM190601.
Kind regards
The TFG Team
Thank you for making contact with us.
We can understand your frustration and confirm that we have escalated your complaint to our E-commerce department for urgent assistance.
Your reference number for this escalation is RM190601.
Kind regards
The TFG Team
NP
Nkosinathi P's updateReviewer Update
29 Jul 2019, 09:32if you are not intending on giving me back my money you should just let me know so i can stop making efforts to get it back.
NP
Nkosinathi P's update29 Jul 2019, 09:32
Reviewer Update
if you are not intending on giving me back my money you should just let me know so i can stop making efforts to get it back.
TFG's replyOfficial
29 Jul 2019, 16:35Good day Nkosinathi Phakati
We confirm that our E-commerce department is working on your refund and will revert back to you as soon as possible.
Kind regards
The TFG Team
We confirm that our E-commerce department is working on your refund and will revert back to you as soon as possible.
Kind regards
The TFG Team
TFG's reply29 Jul 2019, 16:35
Official
Good day Nkosinathi Phakati
We confirm that our E-commerce department is working on your refund and will revert back to you as soon as possible.
Kind regards
The TFG Team
We confirm that our E-commerce department is working on your refund and will revert back to you as soon as possible.
Kind regards
The TFG Team