AC
Anshaaf C
1 reviews | Active since Sept 2014
06 Nov 2017, 14:29
Online Return
On 25/10/2017 is did a purchase from Exact Online. On 26/10/2017 my purchase was delivered. On 30/10/2017 i contacted your sevrice centre to advise the garment is not the correct size. the label on the garment is 0-3 months and the ticket label is 3_6months (Correct size). Aghmad Richards called me and advised me the complaint will be escalated and someone will contact me within 1-3 days.... I have followed up with the contact centre on 05/11/2017, this was then 5 days later. Today is day 8 and still no feedbac****!!
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TFG's replyOfficial
06 Nov 2017, 16:49Good day Anshaaf
Thank you for your comment.
The information has been brought to our attention and will be escalated to the E-commerce department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
TFG's reply06 Nov 2017, 16:49
Official
Good day Anshaaf
Thank you for your comment.
The information has been brought to our attention and will be escalated to the E-commerce department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,