WR
Wesley R
1 reviews | Active since Oct 2020
19 Oct 2020, 21:01
Online purchase delivered to incorrect address
Bought item online 3 weeks ago. Was delivered to incorrect person. I got my the other persons package. Called TFG online 4 times in the last 3 weeks. My item was picked up 2 weeks ago by CourierIT. TFG says CourierIT will contact me to make swop. I’m still waiting
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TFG's replyOfficial
20 Oct 2020, 08:09 Dear Wesley Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply20 Oct 2020, 08:09
Official
Dear Wesley Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team