DO
Dustin O
1 reviews | Active since Jan 2018
25 Nov 2020, 11:29
Online purchase
Good day
I have been trying to purchase online for about 3 weeks now and still my problem is not solved i have lost items and lost out on deals , i need my items to be sourced as i cannot find any solution to purchase on line , I have been dealing with Fatima Salie and she tried to assist me and keep me updated , i need this matter to be escalated and exception to source all my items i want to purchase online, I'm very sure Fatima can agree i have been more than patient tog over 3 weeks ,
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TFG's replyOfficial
26 Nov 2020, 08:11Dear Dustin Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply26 Nov 2020, 08:11
Official
Dear Dustin Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team