1 reviews | Active since May 2016
Online Order - *******
<p>I went online and ordered 4 curtains at a cost of R549 each curtain. When the box arrived containing the curtains they were ALL marked at R499 each!! I have sent TFG 4 emails to respond to this and have not received one response at all. This is absolutely ludicrous and they clearly do not care about their customers. Paid R200 more than I needed to for 4 curtains, very dissapointed with this and will never order anything online from them again!!!</p>
Good day Maxine Mullin
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
Good day Maxine Mullin
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
I will wait and see if anyone bothers to contact me! That is a very generic reply and as yet I have not had any response to my FOUR emails to TFG??
I will wait and see if anyone bothers to contact me! That is a very generic reply and as yet I have not had any response to my FOUR emails to TFG??
Well still no resolution!!! Received a call that they would email me a voucher for the difference and it has been another 5 days and i have not received the voucher!!!
Well still no resolution!!! Received a call that they would email me a voucher for the difference and it has been another 5 days and i have not received the voucher!!!
Good day Smully
Thank you for your comment.
The information has been brought to our attention and will be escalated to the E-commerce department for urgent assistance and feedback.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
Good day Smully
Thank you for your comment.
The information has been brought to our attention and will be escalated to the E-commerce department for urgent assistance and feedback.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
Obviously an automated response! Will wait and see what happens AGAIN!!
Obviously an automated response! Will wait and see what happens AGAIN!!