AN
Andisiwe N
1 reviews | Active since Feb 2017
05 Oct 2021, 08:32
Online order not received
I placed an order on the 28th September 2021 kine and I still haven’t received it. I have been calling your contact center and no one is getting back to me after they promise to call me back. I want my parcel or else return my money.
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TFG's replyOfficial
05 Oct 2021, 09:51Dear Andisiwe
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply05 Oct 2021, 09:51
Official
Dear Andisiwe
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team