SA
Senobia A
1 reviews | Active since Jan 2021
04 Jan 2021, 10:23
Online order not delivered, since November
Good day, This is really frustrating and unprofessional. I have placed an order in November, with Foshini with their Black Friday deals, i have ordered and paid for 2 pair of sandal from which i only have received one pair from that order, No communication at all, i have sent emails and have called the delivery parties but no luck at all. Can somebody please assist? this is what the order shows online Parcel - AAAA*** At Warehouse ORDER NUMBER - P***
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
05 Jan 2021, 08:19Dear Senobia Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply05 Jan 2021, 08:19
Official
Dear Senobia Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team