Online contacts are useless

Item: TFG
Rating: 1
Author: Sibusiso M

Online service is ****, I have been trying to get assistance in completing an online order, the system is not allowing me to complete my payment.

Helpful (0)

Replies (2)

TFG's replyOfficial

09 Jan 2018, 16:53

Good day Mtswene

Thank you for your comment.

The information has been brought to our attention and will be escalated to the E-commerce department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

TFG's reply09 Jan 2018, 16:53

Official

Good day Mtswene

Thank you for your comment.

The information has been brought to our attention and will be escalated to the E-commerce department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

Sibusiso M's updateReviewer Update

10 Jan 2018, 11:46

**** YOU!!! My order has been cancelled since 48 hours have passed without payment and I cannot reorder one of the two items I’d initially ordered because it is now out of stock. I want the amount I paid by credit card refunded. Thank you very much for you **** customer service, you’ve given me enough reason to close the account once I have settled my outstanding balance.

Sibusiso M's update10 Jan 2018, 11:46

Reviewer Update