RM
Robert M
1 reviews | Active since Feb 2018
12 Feb 2018, 21:15
One2One Contract
I had a data contract with TFG for myself and younger brother but due to financial constraints threats few months I had couldn't pay and my phone was cut.I sent a request to have the numbers reactivated on the prepaid network,however only one number was reinstated.My brothers number hasn't been reactivated as we speak and I've bought and RICA'd two cards already.I really need that number reactivated cause there's he's missing out on a lot of things because he's not reachable.
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TFG's replyOfficial
13 Feb 2018, 10:02Good day robert-mayeki
Thank you for your comment.
The information has been brought to our attention and will be escalated to the O2O department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
TFG's reply13 Feb 2018, 10:02
Official
Good day robert-mayeki
Thank you for your comment.
The information has been brought to our attention and will be escalated to the O2O department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,