1 reviews | Active since Nov 2016

24 Nov 2016, 09:53

ONE2ONE

<p>VEry Pathetic Service i Got this morning when i tried cancelling a ONE2ONE contract i app**** for in last week - i was insiting on cancelling the contract and the consultant Simonia I keep asking to cancel and she refused to cancel the contract after struggling for so long she said please hold ... ITS CANCELLED ANYTHING ELSE? with attitude - disgusting and disrespectful ....... </p>

0
Replies (1)
TFG
TFG's reply24 Nov 2016, 11:07
Official

Good day sugar-candy,

Thank you for your comment.

We would like to apologise for the service received and confirm that your e-mail has been escalated to the O2O Department to retrieve the call and follow the corrective process.

A senior will be in contact with you shortly.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

Best regards,