LJ
Liz J
1 reviews | Active since Dec 2016
14 Sept 2021, 10:37
NOTHING PURCHASED BUT DEMANDS OF MONIES OWED
STILL NO FEEDBACK OR CONTACT ON MY QUERY YET IM GETTING CALLS DEMANDING MONIES AND I DID NOT BUY ANYTHING...i am yet to receive any calls from Foshini about monies owing where i did not buy any products
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TFG's replyOfficial
14 Sept 2021, 17:31Good day Liz
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team
TFG's reply14 Sept 2021, 17:31
Official
Good day Liz
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team