nM
njabulo M
1 reviews | Active since Oct 2018
19 Jul 2022, 09:27
Not happy with the service
**** an insurance claim on the phone about a month ago and they began giving me a run around
Helpful (0)
Replies (1)0
Replies (1)TFG's replyOfficial
19 Jul 2022, 09:54Good day Njabulo
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
TFG's reply19 Jul 2022, 09:54
Official
Good day Njabulo
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
