MM
Mphothu M
1 reviews | Active since Jul 2019
15 Feb 2022, 13:00
Not answerig call and no HELP
I have been trying to get hold of Foschini Festival Mall *** and they don't answer their phone and I am desperately need of something urgently, i have called the operations still not getting any help
Can we have employees answering their phone please because we need item and don't want to drive for nothing
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TFG's replyOfficial
15 Feb 2022, 15:44Good day Mphothu Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
Best regards,
TFG's reply15 Feb 2022, 15:44
Official
Good day Mphothu Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
Best regards,