NP
Nelly P
1 reviews | Active since Sept 2022
08 May 2023, 14:17
NOT ACCOUNT HOLDER WITH EXACT STORE
A company by the name of FTI Attorneys calling themselves debt collectors are sending me SMS's demanding payment on an Exact Store account that I don't know anything about. I called the number provided, there is no response. I emailed using email address provided, email returns. Every week I receive one or two sms's from this FTI Attorneys and it's getting to my nerves cause I don't remember opening an account with Exact Store.
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Replies (2)NP
Nelly P's updateReviewer Update
08 May 2023, 13:14Apologies to TFG Connect. The review was meaned for Exact Store. It's an error from my side, I selected incorrectly.
Please disregard my review on TFG Connect.
Please disregard my review on TFG Connect.
NP
Nelly P's update08 May 2023, 13:14
Reviewer Update
Apologies to TFG Connect. The review was meaned for Exact Store. It's an error from my side, I selected incorrectly.
Please disregard my review on TFG Connect.
Please disregard my review on TFG Connect.
TFG's replyOfficial
08 May 2023, 14:40Hello ***,
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
TFG's reply08 May 2023, 14:40
Official
Hello ***,
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team