tM
trotric M
1 reviews | Active since May 2012
13 Nov 2018, 17:43
No update as request since 24 October
No update as request since 24 October, I called the call centre and they say they will escalate the query, for me which means this *** is useless because the lady couldn't tell me what's happening on this reference I very disappointed with TFG, I am even thought of closing the account because of this service
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TFG's replyOfficial
14 Nov 2018, 09:44Good day trotric
We are so sorry to hear about your experience, this is definitely not the kind of service that we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks, The Customer Support team
We are so sorry to hear about your experience, this is definitely not the kind of service that we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks, The Customer Support team
TFG's reply14 Nov 2018, 09:44
Official
Good day trotric
We are so sorry to hear about your experience, this is definitely not the kind of service that we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks, The Customer Support team
We are so sorry to hear about your experience, this is definitely not the kind of service that we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks, The Customer Support team