No tcf

I am extremely disappointed with the experience I had at Archive in Promenade. After being told initially that my size was unavailable, I pointed out that the website showed stock remaining. The staff member, Monique, then located the pair, but when I attempted to pay, the payment was processed on my side while not reflecting on theirs. Despite providing screenshots of the payment and my bank statement, I was left waiting in the store for nearly an hour, only to be told I could not take the shoes. I left without the product, even though the money had already been deducted from my account. Had I known there would be such issues, I would have paid cash. I traveled all the way from Century City specifically to purchase these shoes for today, and this experience has been both frustrating and unacceptable.