SM
Shalina M
1 reviews | Active since Mar 2009
02 Dec 2019, 14:15
No service at Totalsports
Hubby was at your Table Bay Mall Totalsporys store yest (Sunday) at around 14:00.He wanted to purchase a pair of white takkies and a pair of soccer boots for our little one. One of your staff close by ignored him and the other was standing around yawning. He could get no help with the boxes and finding the size. So he walked off. If you ever wonder why the sales aren’t that great there, here’s part of the reason.
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TFG's replyOfficial
02 Dec 2019, 15:28Dear Shalina
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
TFG's reply02 Dec 2019, 15:28
Official
Dear Shalina
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team