MB
Monique B
1 reviews | Active since Jul 2019
21 Sept 2020, 12:22
No product but they have my money
Ordered shoes online, they delivered a t-shirt. After 3 WEEKS (and also after collecting the incorrect item) they are not refunding my money. Ranging on theft if you ask me.
Absolutely horrible service from this brand, never again!
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TFG's replyOfficial
22 Sept 2020, 10:54Dear Monique
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply22 Sept 2020, 10:54
Official
Dear Monique
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team