No Mothers day as per staff member took all my money

Good Afternoon

Hoop this email finds you well

I would like the Area Manager of Randfontein to call me on the request has been given to store but no response

I am highly disappointed the way my problem is not rectified as till now

As I walked in Foschini Randfontein, I ask the lady by cosmetics if I can to payment. She advised me yes and she checked and this was R1005.00. As I got home i saw that i had no money in my account, this lady took R10005.00 out of my account. Manager reversed it on card machine, but I still don't have my money back

As you may check I am self-employed i had to Miss work two days as i don't have money to travel. I just lost two days of work. You are more than welcome to check- GCS HOSPITALITY CONSULTING. Already I lost R4000.00 for two days. May I ask if i will be composited for this as this is entirely the store's fault? I can send you my billing so you can see i work weekends and up to 30 days a month with no off days. But now I am in a loss. So tomorrow I cannot go as well as no movement for my funds and Monday. Meaning i loss R 8000.00, is this fair?

Tomorrow is day 3 and Mother's day but I cannot even buy anything for mother's day as I am waiting for my money to come back. I don't think it's fair that my family is being affected by an unfocused staff member.

By being a good Costumer I just wanted to pay an extra payment. I feel that this needs to be taken higher and who is explaining to my mother that I have failed to do anything for Mother's day as the store member took all our money out of the account.

I would like the area manager to jump in here as this is unacceptable, I am calling the store now more that 10 times and no one picks up the landline ***, CALLED BACK AND STILL NO LUCK

Granville Combrinck Schmidt ***