PT
Paxton T

1 reviews | Active since Aug 2020

12 Aug 2020, 19:43

No more

I purchased online, due to unavailability of material my order has been canceled but to this date haven't received my refund, being calling their online department, every time they say i should wait 48hours. Since 2 July 2020

0
Replies (2)
TFG
TFG's reply27 Aug 2020, 13:45
Official
Dear Paxton

Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.  
The reference number for this query will be emailed to you shortly.    
Kind Regards 
TFG Customer Support Team
 
 
TFG
TFG's reply27 Aug 2020, 13:55
Official
Dear Paxton 
Thank you for allowing us the opportunity to resolve this query. 
We appreciate your feedback and hope that we’ve managed to turn your frown, upside down.
Kind regards
TFG Customer Support Team