TM
Thembisile M
1 reviews | Active since Jul 2021
29 Jul 2021, 12:02
No delivery, no feedback to date!!!!
Pathetic service from TFG group.I have made an online order on the 8th July to date no delivery.I have to constantly phone for an update.Even the update given is false.Today is teh 29th still no delivery.Dissapointing!!!!!
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TFG's replyOfficial
29 Jul 2021, 16:51 Good day Thembisile Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply29 Jul 2021, 16:51
Official
Good day Thembisile Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team