DM
Dimakatso M
1 reviews | Active since Apr 2021
09 Apr 2021, 17:08
No Delivery after two weeks
I have been waiting for a order for two weeks now, called numerous times and sent a Facebook complaint but I'm getting no assistance, today I called to cancel the order and received an email that my order can't be cancelled I can only return the item back when the couriers deliver, the same item I'm not getting and which TFG refuses to liaise with RAM about.
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TFG's replyOfficial
09 Apr 2021, 17:27 Dear Dimakatso Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply09 Apr 2021, 17:27
Official
Dear Dimakatso Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
Best regards,