CB
Chantelle B
1 reviews | Active since Nov 2012
17 Aug 2021, 16:19
No collection of returned goods after 50 days
I logged a collection of goods to return on 28 June 2021. The collection has still not taken place 50 DAYS LATER!!!!
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TFG's replyOfficial
17 Aug 2021, 16:35Dear Chantelle
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply17 Aug 2021, 16:35
Official
Dear Chantelle
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team