NO CALL BACK OR RESPONSE VIA EMAIL

After sharing my FRUSTRATION on Hello Peter, I received a response from the TFG group - NOT ONE agent called me to back to confirm that the account has been cleared and after receiving feedback from TFG I then sent an email to send me confirmation. Vericred confirmed that the account has been cleared but TFG has not sent an email or called just to confirm that the account has been closed so that I can no update all the necessary information with XDS or Transunion. Very disappointing and upsetting that this is the service you receive as a customer.