BJ
Bonnie J

1 reviews | Active since Feb 2018

21 Feb 2021, 13:58

No account cause you are not south african, extremely sad

I have tried several times to open a clothing account with this company to no avail, I've been given run around and sent from pillar tompost and have been made to wait for responses that never come, simply because I am a foreigner. I have provided all the necessary documents to prove my source of income but it seems you can not have a clothing account with them just because one doesn't have a barcoded ID. Very disappointing and descriminatory I find it

0
Replies (1)
TFG
TFG's reply22 Feb 2021, 07:07
Official
Dear Bonnie 
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 

This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be sent to you via sms shortly.    
 
Kind Regards 
TFG Customer Support Team